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f a q

  • When should I tan?
    It is best to tan 2 days prior to your event. If your event is on the Saturday, we advise tanning Thursday night before bed. Even after you have washed your tan off, the colour is still developing and will look it's best 8hrs after your first shower! This applies to both the self tanning mousse and professional spray tans.
  • How do I prep for a tan?
    Ensure you are freshly showered with all soap residue removed from your body. Exfoliate your body with an exfoliation mitt (Try to avoid scrubs, as they can leave a residue on your body and discolour the tan) Dry yourself completely with a towel, do not apply deodorant, perfume or moisturiser. If you are to apply moisturiser, apply a small amount to your knees, elbows, hands and feet. Moisturiser acts as a barrier and will prevent the tan from darkening in those areas. Any perfume or deoderant left on the skin can cause the tan to discolour, so it's super important to have it removed properly!
  • How long do I need to wait before showering?
    Leave on for up to 8 hours for optimal results. For a deeper tan we advise avoiding showering, swimming and perspiring for 8 hours to allow the tan to develop fully to the skin. We advise applying the tan just before bed as it's quick drying, non-sticky and leaves minimal, if any tan residue on your sheets. The longer you leave the tan, the darker it will be. You may need to test it out a couple of times before knowing what suits you best. You can always re-apply for a deeper tan.
  • How long will my tan last?
    With good preparation and moisturising regulary, your Tan Aesthetics tan should last you between 5-7 days.
  • How can I prolong my tan?
    It's important to keep your skin hydrated after a tan to increase the longevity. Dry skin speed's up the skin's natural exfoliation process, as does heavy sweating and prolonged water submersion. Ensure you moisturise after every shower to keep the skin soft and hydrated. This will make your tan last longer and fade evenly. PRO TIP: Add 4-6 drops of our Drops of Radiance tanning drops to your moisturiser to add extra colour to your tan! Suitable for both face and body.
  • Can I use the self-tanning mousse on my face?
    Yes you can - However we advise using 3-4 drops of the Drops of Radiance mixed with your moisturiser. The face is more sensitive and prone to dehydration and breakouts compared to the rest of the body, therefore it's better to use the tanning drops as they will hydrate & tan your skin, leaving you with a dewy, rejuvenated glow!
  • Can I use Tan Aesthetics products whilst pregnant?
    DHA only affects the top layer of skin and shouldn't cause any harmful effects. Hormone levels can fluctuate whilst pregnant, causing the skin to become more sensitised. We advise a patch test first to ensure no irritation occurs. If breast feeding - Do not apply Tan Aesthetic's products to the breasts. If uncertain on self tanning whilst pregnant, please consult with your doctor.
  • Will Tan Aesthetics transfer to my clothing or sheets?
    Tan Aesthetics is a quick drying and non-sticky formula with minimal transfer. However we still advise you wear dark, full length, loose fitting clothing for the 8hrs of your developing time to be extra-precautious. Should tan come into contact with your clothes or sheets, rest-assured it will come out in the wash!
  • Is Tan Aesthetics tested on animals?
    None of the ingredients we use, nor are the products in the Tan Aesthetics range tested on animals, they're all completely cruelty free. Our products are vegan friendly - meaning there are no ingredients that have been derived from animals.
  • Do Tan Aesthetics products protect you from the sun?
    No. The products do not contain any SPF or zinc and will not protect you from the sun. We encourage making a habit of protecting your skin from the sun's harmful rays by using an SPF. Did you know SPF is the number one anti-ageing product on the market? Ensure you apply it every morning and re-apply it every 2 hours throughout the day. You'll thank yourself in years to come!
  • Is the tanning active DHA bad for me?
    No. The active colouring agent in Tan Aesthetics is DHA (Dihydroxyacetone), which is an agent that combines with the amino acids on your skin to temporarily change it's colour. Fun Fact: Our DHA is also naturally derived!
  • When should I tan?
    It is best to tan 2 days prior to your event. If your event is on the Saturday, we advise tanning Thursday night before bed. Even after you have washed your tan off, the colour is still developing and will look it's best 8hrs after your first shower! This applies to both the self tanning mousse and professional spray tans.
  • How do I prep for a tan?
    Ensure you are freshly showered with all soap residue removed from your body. Exfoliate your body with an exfoliation mitt (Try to avoid scrubs, as they can leave a residue on your body and discolour the tan) Dry yourself completely with a towel, do not apply deodorant, perfume or moisturiser. If you are to apply moisturiser, apply a small amount to your knees, elbows, hands and feet. Moisturiser acts as a barrier and will prevent the tan from darkening in those areas. Any perfume or deoderant left on the skin can cause the tan to discolour, so it's super important to have it removed properly!
  • How long do I need to wait before showering?
    Our tan can be washed off after just 2 hours. For a deeper tan we advise avoiding showering, swimming and perspiring for 8 hours to allow the tan to develop fully to the skin. We advise having your spray tan just before bed as it's quick drying, non-sticky and leaves minimal, if any tan residue on your sheets. The longer you leave the tan, the darker it will be. 2-3 hrs light colour 4-6hrs medium colour 6-8hrs deepest, darkest result Please be mindful that after your first shower the colour will still be developing. This is why we advise tanning 2 days prior to your event so it's perfect for your occassion!
  • How long will my tan last?
    With good preparation and moisturising regulary, your Tan Aesthetics tan should last you between 5-7 days.
  • How can I prolong my tan?
    It's important to keep your skin hydrated after a tan to increase the longevity. Dry skin speed's up the skin's natural exfoliation process, as does heavy sweating and prolonged water submersion. Ensure you moisturise after every shower to keep the skin soft and hydrated. This will make your tan last longer and fade evenly. PRO TIP: Add 4-6 drops of our Drops of Radiance tanning drops to your moisturiser to add extra colour to your tan! Suitable for both face and body.
  • Will my tan transfer to my clothing or sheets?
    Tan Aesthetics is a quick drying and non-sticky formula with minimal transfer. However we still advise you wear dark, full length, loose fitting clothing for the 8hrs of your developing time to be extra-precautious. Should tan come into contact with your clothes or sheets, rest-assured it will come out in the wash!
  • Will my spray tan protect me from the sun?
    No. The spray tan's do not contain any SPF or zinc and will not protect you from the sun. We encourage making a habit of protecting your skin from the sun's harmful rays by using an SPF. Did you know SPF is the number one anti-ageing product on the market? Ensure you apply it every morning and re-apply it every 2 hours throughout the day. You'll thank yourself in years to come!
  • Is the tanning active DHA bad for me?
    No. The active colouring agent in Tan Aesthetics is DHA (Dihydroxyacetone), which is an agent that combines with the amino acids on your skin to temporarily change it's colour. Fun Fact: Our DHA is also naturally derived!
  • Can I tan naked?
    Absoloutely! Whatever will make you feel empowered, sexy and fierce!
  • Do I need to bring anything?
    No you don't! We provide disposable hairnets, G-strings, refreshment wipes and sticky feet. Although you can wear your own swim wear, underwear or shower cap if you feel more comfortable doing so!
  • How long does it take?
    The Spray Tan takes about 5-10 minutes to apply and then another couple of minutes to dry. We also like to blend with a blending brush, remove excess tan from the palms of the hands, nails and soles of the feet - please allow up to 15 minutes in total per person.
  • Do you offer mobile tanning services?
    Yes - We can come to you! We will travel to you complete with a pop-up tent and spray tanning equipment. All we will need is a small, light-filled space with a power point. Preferbly in a tiled room or garage works well. We bring along an extractor to prevent any excess spray. Once your tan is complete we will clean the space And leave you feeling liberated with a bronzed glow!
  • Do I need to supply anything?
    No you don't! We provide disposable hairnets, G-strings, refreshment wipes and sticky feet. Although you can wear your own swim wear, underwear or shower cap if you feel more comfortable doing so!
  • Where do you travel to?
    Mobile Tanning services are only available in Albury & Wodonga. All surrounding suburbs of Albury/Wodonga must book for a minimum of 2 people and send an email prior to booking to ensure we will travel to your location.
  • How long does it take?
    The Spray Tan takes about 5-10 minutes to apply and then another couple of minutes to dry. We also like to blend with a blending brush, remove excess tan from the palms of the hands, nails and soles of the feet - please allow up to 15 minutes in total per person.
  • How do I book a mobile spray tan?
    Under the Tab Bookings - Mobile Bookings. If you are having trouble or wanting to book for a large group please email us at info@tanaesthetics.com
  • Do you accept refunds?
    Yes. Any item can be refunded/returned if it has not been used and returned within 14 days of receipt of goods. Tan Aesthetics will refund the purchase cost of the product minus shipping and handling charges. To organise a return, please contact us via email at info@tanaesthetics.com within 14 days of receiving your goods. Unfortunately we are unable to process your return if you contact us outside of this period.
  • Under what circumstances can a refund be processed?
    Change of mind: If you've had a change of mind about a product you have ordered, we'll need to receive it back unopened and unused, in the original packaging in a re-sellable condition. Faulty Items: If the item you have received is faulty, please contact us with a detailed description of the product fault, and a photo within 7 days of delivery. Incorrect or damaged Item recieved: If you have received a product that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. Please don't dispose of the product as you will need to return it to us. Before returning an item you will need to contact us prior. We recommend that you send via Registered post. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you insure your parcel. Tan Aesthetics will not be responsible for parcels lost or damaged in transit if you choose not to insure.
  • If I purchased Tan Aesthetics from a stockist, can I process a refund via your website?"
    Tan Aesthetics does not accept returns or refunds for purchases made from one of our Retail partners. Please contact the retailer you purchased the product from to organise a return.
  • How do I organize a refund/return?
    To organise a return or refund, please contact us within 14 days of receiving your goods. Unfortunately we are unable to process your return if you contact us outside of this period. The product must not have been used in order to recieve a refund/return. Email info@tanaesthetics.com with the following: 1. Proof of purchase of the product (receipt) 2. Detailed Reason for refund/return 3. Photo of the product if it is faulty or damaged 4. If you want your money refunded to you or if you'd like a replacement product. We will then ask you to mail the product back. We recommend that you send via Registered post. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you insure your parcel. Tan Aesthetics will not be responsible for parcels lost or damaged in transit if you choose not to insure. We will notify you via email once your return has been received and approved. We will then process your refund via the original method of payment. Costs for shipping and handling will not be refunded.
  • If I live in Albury/Wodonga do I need to pay for shipping?
    No. Albury/Wodonga Locals get FREE DELIVERY, with expected delivery in 1-2 days.
  • Free Shipping Over $35
    Spend over $35 and free shipping will automatically be added to your cart.
  • Do you ship internationally?
    No we don't unfortunately!
  • How much does shipping cost?
    Albury/Wodonga locals - Free shipping Australia wide - $9.15 flat rate Spend over $40 - Free shipping
  • When can I expect to recieve my order?
    Albury Wodonga: 1-2 days Australia wide: 3-7 business days Tan Aesthetics is not responsible for any delays caused by the freight carrier, especially during high-volume seasons. Please note that all delivery times are estimated. Tan Aesthetics cannot guarantee delivery dates.
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